Opioid compliance program FAQ
Frequently asked questions
The questions agencies actually ask in the first conversation.
What is IntellaRx?
IntellaRx is the Compassionate Compliance Program, a nonprofit division of Sevadar Foundation Inc., a 501(c)(3) public charity. It works with public agencies on the opioid crisis, supplying the clinical context that prescription-count analysis lacks and closing the identification gap in the medication chain. See what IntellaRx is, in one page.
Is IntellaRx a pharmacy, a clinic or a prescriber?
None of those. IntellaRx does not prescribe, dispense, diagnose or treat. It works with licensed pharmacy and laboratory partners who do the regulated activity. See what a program is and is not.
Who is the customer?
Public agencies — health departments, Medicaid programs, corrections and reentry health services, county and municipal public-health authorities, and the multi-agency task forces they convene. It is not a consumer service. See for agencies and what an agency should and should not see.
Does IntellaRx monitor patients?
No component of this program exists to watch people who are in pain. Monitoring, identification and toxicology exist to prevent diversion, identity theft and misattributed results, and to give clinicians information they currently do not have. Every component page carries an explicit “what this is not” section. See what positive identification is for.
Will IntellaRx tell our agency whether HIPAA applies to us?
No. That is a legal determination about your organization and it belongs to your counsel. We describe what data the program touches in enough detail for them to make it. Be cautious of any vendor who answers that question for you. See questions worth asking a vendor.
Does IntellaRx publish pricing?
No. Scope varies enormously with population size, components deployed and existing systems, so a published figure would mislead. Cost is discussed in scoping against a defined scope. See what a scoping conversation covers.
Is this program trying to reduce opioid prescribing?
No, and prescribing volume is explicitly not one of its outcome measures. That is the metric the last two decades optimized, with the results described in step four. The program aims at overdose, continuity of care and diversion. See what a prescribing limit actually does.
What if the evidence for a component is weak?
Then we say so on that component’s page and on what is not established. Urine drug testing is the clearest case: a federal systematic review found that no study evaluated whether it mitigates risk, and that is published at full prominence. See absence of evidence is not evidence of absence.
Is IntellaRx a nonprofit?
Yes. IntellaRx is a division and trade name of Sevadar Foundation Inc., a 501(c)(3) public charity. There is no separate IntellaRx company, so an agency working with the program is working with the foundation. It runs the Compassionate Compliance Program for public agencies on the opioid crisis. See Sevadar Foundation.
Can an individual patient sign up for IntellaRx?
No. IntellaRx is not a consumer service. Its customers are public agencies: health departments, Medicaid programs, corrections and reentry health services, county and municipal public-health authorities, and the multi-agency task forces they convene. Regulated dispensing and laboratory work is done by licensed pharmacy and laboratory partners. Anyone with a question can still ask us.
What does IntellaRx measure success by?
Overdose, continuity of care and diversion. Prescribing volume is deliberately not an outcome measure, because it is the metric the last two decades optimized, and the program is built to aim at outcomes for people rather than at a count of prescriptions. See what happened after the 2016 guideline.
Something not answered here?
Ask us. If it is a question more than one agency has, it ends up on this page.